Keep This Cracker - Delivery, Terms & Conditions
We aim to deliver stock items within 3 to 5 working days from receipt of payment. Stock items are subject to availability. We will inform you if any items are unavailable and offer alternatives should you wish to amend your order.
For bulk orders of Wedding Favour Crackers, please allow 1 to 2 weeks.
For Trade Orders, please see the Terms & Conditions on the Trade Price List, available on request.
1st Class Post Large Letter - £1.60 (inc VAT)
1st Class Post Small Parcel- £3.50 (inc VAT)
Courier over 1kg - £5.95 (plus VAT)
Courier over 3kg - £8.95 (plus VAT)
(Applies to UK Mainland addresses only)
Please note this excludes the Channel Islands.
Deliveries made via Courier are on a signed for* service, to UK Mainland addresses only.
*As a signature is required at point of delivery, please ensure arrangements are made to receive the goods at the address given with your order. Quotes are available on request for other destinations.
TERMS AND CONDITIONS
Prices are in GBP with VAT (at 20% prevailing rate). Postage is automatically added at the checkout. Prices are as of July 2018 and subject to change without notice.
Feel free to place your order online here. If you prefer, you can contact us directly. We take secure card payments over the phone. We can call you to arrange payment at your convenience. Or call us (10am - 4pm Monday to Friday).
'Stock' items include - Gift Box Crackers (in standard and favour sizes), Replacement Snaps, Gift Tags, Favour Gift Box Crackers with a choice of 20 ribbon colours.
Please note that colours shown on screen may vary. Sample ribbons are available on request.
Please note that according to the Law, it is illegal to sell crackers in the UK, to persons under the age of 12.
We hope you will enjoy your Reusable Crackers, but if you need to return them please email firstname.lastname@example.org within 14 days from delivery to organise a refund or replacement. Delivery cost of returns will be payable, unless the return is due to an error on our behalf, in which case we will cover the cost of returning the goods. Goods can only be accepted in unopened and complete packaging and returned via a signed-for service. Please inform us within 3 days if your goods arrive damaged. Should you experience a non-delivery, please report this as soon as possible so that alternative arrangements can be made. Please note that we are unable to refund Personalised items (if applicable), as these are made to order, specially for you.
We do not share any details with any other parties. Contact information is used for the purposes of dispatching your goods. Card details are deleted automatically at point of purchase.
'keep this...' is a registered trademark and all designs and photography shown on this site are the intellectual property of Beata Thackeray. Images are available on request to be used for promotional purposes only. Reusable Cracker Construction - PATENT Number GB2497738.